SHIPPING & RETURNS
SHIPPING POLICY
This policy explains how orders are shipped by Adalene & Co
1. Global Shipping
We ship worldwide.
2. Delivery Time
5–25 business days on average (customs/remote areas may take longer).
3. Processing
Orders handled within 1–3 business days after payment.
No processing on weekends or holidays.
4. Tracking
Tracking number and carrier info sent by email once dispatched.
5. Customs/Duties
Customers are responsible for local duties/taxes.
6. Failed Deliveries
Incorrect/incomplete addresses that cause returns require reshipping fees.
7. Delays
Adalene & Co is not responsible for customs or carrier delays.
8. Support
RETURN & EXCHANGE POLICY
At Adalene Co, we would like to remind our customers that all purchases are final, and we do not accept returns or refunds, regardless of the product's condition or the time taken for. We encourage you to carefully review product descriptions images before placing your order. Please note that we are not responsible for any delivery issues, as this is managed by our suppliers. Any concerns regarding damaged items or delivery should be directed to them. We appreciate your understanding and support. For further inquiries, please contact us at: support.adalene@gmail.com.